← Home

SMS Terms & Conditions

Last updated: July 25, 2026

These SMS Terms and Conditions ("Terms") govern your use of the text messaging services provided by N & P Digital Inc. ("N & P Digital," "we," "us," or "our"). By sending us a text message or otherwise participating in our messaging program, you agree to these Terms.

1. Program Description

This is the N & P Digital SMS customer service and appointment scheduling program. Through this program, we send text messages that respond to customer inquiries, answer questions about services and pricing, collect the details needed to qualify a service request, and schedule, confirm, reschedule, or remind you about appointments. Messages are conversational and transactional — they are sent in connection with the service request you initiated. We do not send marketing or promotional text messages through this program.

2. How You Join the Program

You join the program by submitting your mobile number through the sign-up form at https://sms.neilpinc.com and checking the consent box, or by texting our published business number. Consent to receive text messages is not a condition of purchasing any goods or services. Reply START at any time to resume messages after you have opted out.

3. Message Frequency

Message frequency varies. The number of messages you receive depends on your interaction with us — for example, how many questions you ask and how many appointments you schedule or change.

4. Message and Data Rates

Message and data rates may apply. Any charges are billed by and payable to your mobile service provider, and depend on your mobile carrier and your plan. Please contact your wireless provider for details about your text messaging plan.

5. How to Opt Out

You can cancel messages at any time. Reply STOP to any message you receive from us. We also accept the following opt-out keywords:

After you send any of these keywords, we will send you a one-time confirmation message and then stop sending you text messages. Opting out may affect our ability to respond to your service request. If you want to rejoin the program, reply START or simply text us again.

6. How to Get Help

Reply HELP or INFO to any message for assistance, and we will reply with support information for this program, including how to reach us and how to opt out. You can also email us at tyler@neilpconsulting.com for help.

7. Supported Carriers

This messaging program is supported on all major US carriers, including AT&T, Verizon Wireless, T-Mobile, US Cellular, Boost Mobile, Cricket Wireless, and Metro by T-Mobile, as well as other participating US carriers. Carrier support may change without notice, and some smaller or regional carriers may not be supported.

8. Carrier Liability

Carriers are not liable for delayed or undelivered messages. N & P Digital is not responsible for any delays, failures in delivery, or other issues relating to the transmission or receipt of text messages.

T-Mobile is not liable for delayed or undelivered messages. Wireless carriers are not parties to these Terms.

9. Privacy

Information you share with us through this messaging program is handled as described in our Privacy Policy, available at /privacy. We do not sell or share your mobile number or text message content with third parties or affiliates for their marketing or promotional purposes.

10. Acceptable Use

You agree to provide accurate information and to use the messaging program only for lawful purposes related to legitimate service inquiries. You agree not to use the program to transmit unlawful, harassing, or fraudulent content. You confirm that you are the subscriber or the authorized user of the mobile number you text us from, and you agree to notify us if that number changes.

11. No Warranty

The messaging program is provided "as is" and "as available" without warranties of any kind. We do not guarantee that messages will be delivered without delay or error, or that the program will be uninterrupted or error free.

12. Limitation of Liability

To the maximum extent permitted by law, N & P Digital Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the messaging program.

13. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued participation in the messaging program after changes are posted constitutes acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms or about this messaging program, contact N & P Digital Inc. at tyler@neilpconsulting.com.